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Workspace under review

  • August 28, 2020
  • 1 reply
  • 26 views

Our workspace has been under review since we verified our domain for outgoing emails. This has been 3 BUSINESS DAYS with no response after I immediately provided the information Intercom requested. It's hindering our business to not be able to communicate with customers about their orders. It says it should take less than a day and yet my message are still Not Seen to support. How long does it take to get any help?

Best answer by Eric Fitz

Hey @user685​, I've escalated this issue internally within our Customer Support team to see if we can get this handled as soon as possible for you.

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Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • August 31, 2020

Hey @user685​, I've escalated this issue internally within our Customer Support team to see if we can get this handled as soon as possible for you.


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