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Answered

Add custom launcher for Wordpress

  • April 5, 2023
  • 1 reply
  • 450 views

I want the chat to open when someone clicks on a button and image of the website. I know this is possible with a custom launcher but how can I add it to a Wordpress website?

Best answer by Racheal

Hey @Kwiki Delivery Racheal from the support engineer team here👋 

 

Intercom's Wordpress integration can be a little tricky to customize, but it is possible with some custom code. The official way to customize the Wordpress plugin is by passing extra parameters to the plugin that details your customizations https://github.com/intercom/intercom-wordpress#pass-extra-parameters-to-the-intercom-messenger 

This will enable you to 

Other ways of customization 

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • April 7, 2023

Hey @Kwiki Delivery Racheal from the support engineer team here👋 

 

Intercom's Wordpress integration can be a little tricky to customize, but it is possible with some custom code. The official way to customize the Wordpress plugin is by passing extra parameters to the plugin that details your customizations https://github.com/intercom/intercom-wordpress#pass-extra-parameters-to-the-intercom-messenger 

This will enable you to 

Other ways of customization 


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