Add custom launcher for Wordpress

Question

I want the chat to open when someone clicks on a button and image of the website. I know this is possible with a custom launcher but how can I add it to a Wordpress website?

Racheal · Accepted Answer

Hey @Kwiki DeliveryRacheal from the support engineer team here👋Intercom's Wordpress integration can be a little tricky to customize, but it is possible with some custom code. ﻿The official way to customize theWordpress pluginis by passing extra parameters to the plugin that details your customizationshttps://github.com/intercom/intercom-wordpress#pass-extra-parameters-to-the-intercom-messengerThis will enable you toAddcustom user attributesCustomize the messengerwith a custom launcher or move the launcher's positionHide the messengerin certain conditionsOther ways of customizationAdding custom Javascript in your own template/code oruse plugins like thisCompletelyinstall Intercom via a custom theme functions.php filewithout the use of the WordPress pluginModifying the plugin behaviourin your current theme's functions.php file

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