When a system admin logs into the system and opens the intercom messenger, he/she should be able to start a conversation with the lead users of intercom. Basically, there is list of users in the system. After selecting user we should be able to chat with user in intercom messenger similarly to what we do in the conversation interface of intercom. Is this possible?
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Can I send intercom messages to the lead users from the intercom messenger?
Best answer by Kevin Bendixen
@sonika s If I understand your use case correctly you might want to take a look at the Intercom API.
Have not worked with the API myself, so I can't give you anymore tips.
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