How to disable the Messenger pop-up automatically and just keep the launcher icon? We got lots of complaints about this from our customers, they said when refreshed the website pages or loaded a new page, the Messenger pop-up bother them.

Hi @andrew l12, Can you send an example of this issue? Screenshots and videos will be so helpful.If you are talking about outbound message pop-ups, you should check that and disable some of them.

Hey @andrew l12, does this previously asked question address the pop-up to which you're referring?

How can I disable the Messenger pop-up?

How can I disable the Messenger pop-up? | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded