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how do i place the whatsapp button?

  • November 16, 2022
  • 1 reply
  • 29 views

how do i place the whatsapp button?

Best answer by Shauna

Hey @jessica f​ 👋🏼

 

There is both an inbox app and an operator bot that send end-users the option to switch the conversation channel to WhatsApp instead of the messenger.

 

The operator bot can be toggled on/off under the app store WhatsApp settings:

WhatsApp SettingsThis can be found in the WhatsApp Settings in the app within the App Store 👍🏼

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Shauna
Intercom Team
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  • November 18, 2022

Hey @jessica f​ 👋🏼

 

There is both an inbox app and an operator bot that send end-users the option to switch the conversation channel to WhatsApp instead of the messenger.

 

The operator bot can be toggled on/off under the app store WhatsApp settings:

WhatsApp SettingsThis can be found in the WhatsApp Settings in the app within the App Store 👍🏼


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