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How to initiate an inbound chat from within a webpage?


We're working on a rebuild of our website and I'd like to include a button labeled (essentially) "Ask a Question." I'd like that button to open up the chat function and let them just ask their question there. The rest of our Intercom workflow should work perfectly from there.

 

I feel like a bonehead, but I can't seem to figure out how to do that. Any tips?

Best answer by Lisa B11

Hey @user667​ 👋

 

You might want to check out this previous post where the same question was asked and answered 🙌

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2 replies

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  • Employee
  • 250 replies
  • Answer
  • April 29, 2022

Hey @user667​ 👋

 

You might want to check out this previous post where the same question was asked and answered 🙌


  • Author
  • Active User
  • 16 replies
  • May 5, 2022

Hey there, @lisa b11​,

 

Thanks for the tip. I should have responded a while ago to let you know I'd seen your reply. 👍


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