Hey, i need help because my notifications are not coming on the same time as the costumer says something, and it's been like this for like 4 weeks now. No one answers me on Intercom Helo Chat either, i've sent a lot of messages and no one replies.

Hi @user428👋 It sounds like we'll need to help troubleshoot further. We are experiencing longer response times at present but working hard to get to customers as quickly as we can. If you've reached out via Messenger, someone will be assisting as soon as they are able.

Hi @user428, Let me try to help you here.Can you be more specific? What kind of notification are you talking about? (New conversation or reply?) It's not coming where? (Desktop or Mobile app of Intercom?)

I am having a problem with notifications since last month and no one answers me on the Intercom Help Chat

I am having a problem with notifications since last month and no one answers me on the Intercom Help Chat | Community

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