Hey @user2352​ 👋🏼

Once you have Intercom installed on your website - you can go into Messenger Settings and set it that the Messenger launcher is turned off so this won't show. The Product Tour should still work because Intercom is still installed on the hard-code.

Messenger Settings here - https://app.intercom.com/a/apps/_/messenger> under 'Control your inbound conversation volume'.

I hope this makes sense 🤩

Hi @shauna o11​,

Thank you for your reply and the proposed solution! The issue I face now is that I have multiple domains that will want to use the Messenger, but 1 that does not want to use it. Is it possible to set a blacklist of a domain to prevent the Messenger launcher from displaying on certain domains?

Thank you!

Hey @user2352​ 👋🏼

You can filter for Visitors and Users who sees the Messenger Launcher here 👇🏼

Give it a go and see how you get on!

Hi @shauna o11​,

That makes sense, will give it a try to see if it works.

Thank you!