Android SDK crash when adding video content

Florian Denu · 2024-05-28T12:13:04+00:00

Running the SDK version "15.7.0" on my pixel 8 using android 14, when adding a video attachement the SDK is crashing. We find this error in the field on our crash monitor tool. Summary of crash iscom.google.android.exoplayer2.ui.AspectRatioFrameLayout cannot be cast to androidx.media3.ui.AspectRatioFrameLayoutI run the dependencies of our application and Intercom is not using the `com.google.android.exoplayer2`. I was able to reproduce and record the crash but it look like i can’t add video to this conversation.Let me know if you need more information

Android SDK crash when adding video content | Community

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