Can I customise the default push notification Intercom sends out on chat response to the customer?

Question

I managed to have push notifications working in our Expo EAS app with `@intercom/intercom-react-native` library and `config-plugin-react-native-intercom`. They are working fine, but:when I answer a customer form Intercom chat dashboard the push notification subject is my Intercom user name and the body is only a couple of words that I wrote the message to customer. Can I customise the push notification to something like: subject - "Company Name:, body - "Hey, Company Name just sent you a message, please check it out" ?

Racheal · Answer

Hey @user2061​Racheal from the support engineer team here&#128075;At the moment, Intercom does not support the ability to customize our push notifications.But I totally understand where you're coming from here and I would love to pass this along as a feature request for the product team. This is a great idea for the @Product Wishlist​!

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