Skip to main content

I managed to have push notifications working in our Expo EAS app with `@intercom/intercom-react-native` library and `config-plugin-react-native-intercom`. They are working fine, but:

when I answer a customer form Intercom chat dashboard the push notification subject is my Intercom user name and the body is only a couple of words that I wrote the message to customer.

Can I customise the push notification to something like: subject - "Company Name:, body - "Hey, Company Name just sent you a message, please check it out" ?

Hey @user2061​ Racheal from the support engineer team here👋 

 

At the moment, Intercom does not support the ability to customize our push notifications. But I totally understand where you're coming from here and I would love to pass this along as a feature request for the product team. This is a great idea for the @Product Wishlist​!

Reply


Terms & ConditionsCookie settings