Skip to main content
Question

Empty article pages using Android SDK

M

Using latest Android SDK with RN wrapper (tested 15.14.0 and 15.15.0), navigating to any article renders only an empty page (along with the emoji feedback footer).

 

Video capture:

https://www.dropbox.com/scl/fi/dqbc23sucijn5juajx9vd/intercom-android-article.mov?rlkey=ve8k12jphvlgizheo2qxr5bmv&dl=0

    5 replies

    T
    • Tech Team
    • New Participant
    • 4 replies
    • March 25, 2025

    We have the same issue on version “https://github.com/intercom/intercom-react-native/releases/tag/8.1.0” too.
     


     

    J
    • John Ybarra
    • New Participant
    • 2 replies
    • March 25, 2025

    We are having the same issue on Intercom V7.

     

    The sample app is showing the same error. 

    D
    Forum|alt.badge.img
    • Dominik R
    • Connector
    • 8 replies
    • March 26, 2025

    We have the same issue on 15.12.0

     

    M
    • Melvyn Hills
    • Author
    • New Participant
    • 3 replies
    • March 27, 2025

    Incredible lack of QA and support for such an expensive product.

    M
    • Melvyn Hills
    • Author
    • New Participant
    • 3 replies
    • March 27, 2025

    Seems to be fixed now, I guess it was an internal API bug.

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings