the style of launcher works fine in website but it looks different in the mobile app. Is their some specific reason behind this? Can we make both look same?
Answered
Hi, there I have just added intercom to my react native app and when i launch it in my device the color of most of the text including header text is black instead of being white.
+5- Employee
Hey @shailesh ! Are you using the default launcher or have you customised it on your end?
+5- Employee
- Answer
@shailesh ! On digging further on this issue I found that we've recently opened an issue for inconsistencies with color schemes in the Messenger on mobile / web, it's something our Product Team is reviewing.
+1 on this. It's a horrible user experience to see nearly black on black when opening a new support case. We reported this issue months ago without any change since then. I hope it can be prioritized and fixed very soon.
Is there any update on this ? We're currently facing the same issue and it's a huge downside for our users experience
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.