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I have an ionic capacitor 3 app with intercom integration. Everything works great with ios, but I am receiving the following error on startup for Android. Has anyone else encountered this?


D/CompatibilityChangeReporter: Compat change id reported: 171228096; UID 10148; state: ENABLED

D/Capacitor: Starting BridgeActivity

W/System.err: java.lang.ClassNotFoundException: io.intercom.android.sdk.IntercomBridge

W/System.err:   at java.lang.Class.classForName(Native Method)

W/System.err:   at java.lang.Class.forName(Class.java:454)

W/System.err:   at java.lang.Class.forName(Class.java:379)

W/System.err:   at org.apache.cordova.PluginManager.instantiatePlugin(PluginManager.java:489)

W/System.err:   at org.apache.cordova.PluginManager.getPlugin(PluginManager.java:169)

W/System.err:   at org.apache.cordova.PluginManager.startupPlugins(PluginManager.java:97)

W/System.err:   at org.apache.cordova.PluginManager.init(PluginManager.java:86)

W/System.err:   at com.getcapacitor.cordova.MockCordovaWebViewImpl.init(MockCordovaWebViewImpl.java:58)

W/System.err:   at com.getcapacitor.Bridge$Builder.create(Bridge.java:1283)

W/System.err:   at com.getcapacitor.BridgeActivity.load(BridgeActivity.java:72)

W/System.err:   at com.getcapacitor.BridgeActivity.onStart(BridgeActivity.java:110)

W/System.err:   at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1467)

W/System.err:   at android.app.Activity.performStart(Activity.java:8079)

W/System.err:   at android.app.ActivityThread.handleStartActivity(ActivityThread.java:3710)

W/System.err:   at android.app.servertransaction.TransactionExecutor.performLifecycleSequence(TransactionExecutor.java:221)

W/System.err:   at android.app.servertransaction.TransactionExecutor.cycleToPath(TransactionExecutor.java:201)

W/System.err:   at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:173)

W/System.err:   at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:97)

W/System.err:   at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2252)

W/System.err:   at android.os.Handler.dispatchMessage(Handler.java:106)

W/System.err:   at android.os.Looper.loopOnce(Looper.java:201)

W/System.err:   at android.os.Looper.loop(Looper.java:288)

W/System.err:   at android.app.ActivityThread.main(ActivityThread.java:7842)

W/System.err:   at java.lang.reflect.Method.invoke(Native Method)

W/System.err:   at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)

W/System.err:   at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1003)

Best answer by Aparna

@jason f12​  Thanks for your patience. The team mentioned that they are not too sure whether the Cordova projects should fully work with capacitors, to be honest as they haven't tested it. I understand that this is not the answer you were looking for.

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2 replies

  • Employee
  • 328 replies
  • April 29, 2022

Hey @jason f12​ ! I will check with the team and get back to you


  • Employee
  • 328 replies
  • Answer
  • May 5, 2022

@jason f12​  Thanks for your patience. The team mentioned that they are not too sure whether the Cordova projects should fully work with capacitors, to be honest as they haven't tested it. I understand that this is not the answer you were looking for.


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