Answered

IllegalStateException The specified child already has a parent. You must call removeView() on the child's parent first

Forum|Forum|2 years ago
May 3, 2023
11 replies
1959 views

Kostas Tsalikis
New Participant
2 replies

We are getting a great number of crashes on the Android version 14.1.0.
This seems to happen to the conversation_list RecyclerView.

You can find the stack trace bellow:

java.lang.IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
    at android.view.ViewGroup.addViewInner(ViewGroup.java:4471)
    at android.view.ViewGroup.addView(ViewGroup.java:4312)
    at android.view.ViewGroup.addView(ViewGroup.java:4252)
    at android.view.ViewGroup.addView(ViewGroup.java:4225)
    at androidx.compose.ui.viewinterop.AndroidViewHolder.setView$ui_release(AndroidViewHolder.android.kt:97)
    at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:332)
    at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:312)
    at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1.invoke(AndroidView.android.kt:247)
    at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1.invoke(AndroidView.android.kt:246)
    at androidx.compose.runtime.ComposablesKt$ComposeNode$1.invoke
    at androidx.compose.ui.viewinterop.AndroidView_androidKt$AndroidView$$inlined$ComposeNode$1.invoke(Composables.kt:0)
    at androidx.compose.runtime.ComposerImpl$createNode$2.invoke(Composer.kt:1617)
    at androidx.compose.runtime.ComposerImpl$createNode$2.invoke(Composer.kt:1613)
    at androidx.compose.runtime.ComposerImpl$recordInsert$2.invoke(Composer.kt:3554)
    at androidx.compose.runtime.ComposerImpl$recordInsert$2.invoke(Composer.kt:3551)
    at androidx.compose.runtime.CompositionImpl.applyChangesInLocked(Composition.kt:810)
    at androidx.compose.runtime.CompositionImpl.applyChanges(Composition.kt:844)
    at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$2.invoke(Recomposer.kt:592)
    at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$2.invoke(Recomposer.kt:510)
    at androidx.compose.ui.platform.AndroidUiFrameClock$withFrameNanos$2$callback$1.doFrame(AndroidUiFrameClock.android.kt:0)
    at androidx.compose.ui.platform.AndroidUiDispatcher.performFrameDispatch
    at androidx.compose.ui.platform.AndroidUiDispatcher.access$performFrameDispatch
    at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.doFrame(AndroidUiDispatcher.android.kt:69)
    at android.view.Choreographer$CallbackRecord.run(Choreographer.java:921)
    at android.view.Choreographer.doCallbacks(Choreographer.java:735)
    at android.view.Choreographer.doFrame(Choreographer.java:664)
    at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:909)
    at android.os.Handler.handleCallback(Handler.java:761)
    at android.os.Handler.dispatchMessage(Handler.java:98)
    at android.os.Looper.loop(Looper.java:156)
    at android.app.ActivityThread.main(ActivityThread.java:6523)
    at java.lang.reflect.Method.invoke(Method.java)
    at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:941)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:831)

We are on Kotlin 1.8.10 and androidx.compose.material:material 1.3.1

Best answer by Sean M

Hi all, Seán here from the Intercom engineering support team 👋

This issue appears to have been resolved but wanted to reach out here and check just in case some are experiencing this on the latest version of the SDK?

Racheal
Customer Support Engineer
512 replies
Forum|Forum|2 years ago
May 8, 2023

Hey @Kostas Tsalikis Racheal from the support engineer team here👋

Is this happening specifically with Intercom? I ask because it looks like this is a fairly common and straight forward error within Android (looking at this Stack Overflow here). I’m not seeing any other reports of this error but if you are still experiencing it I’m happy to forward this conversation into support so we can take a better look. Let me know! 😊

Kostas Tsalikis
Author
New Participant
2 replies
Forum|Forum|2 years ago
May 18, 2023

HI @Racheal thanks for getting back!

This happens only with Intercom, we don’t get this kind of crash elsewhere in our app.

ayzanadee
New Participant
1 reply
Forum|Forum|7 months ago
March 14, 2025

Hi, we are receiving the same crash as well on android 9,11,13,14 (dont think its OS version specific). We are using jetpack compose so seems to be an issue with the interop handling. There is no use of android viewholder within our own code, also based on logs from firebase, it always occurs when intercom screen is opened, so this is caused by the intercom SDK. Here is the stacktrace:

Fatal Exception: java.lang.IllegalStateException
The specified child already has a parent. You must call removeView() on the child's parent first.
android.view.ViewGroup.addViewInner (ViewGroup.java:5248)
android.view.ViewGroup.addView (ViewGroup.java:5077)
android.view.ViewGroup.addView (ViewGroup.java:5017)
android.view.ViewGroup.addView (ViewGroup.java:4989)
androidx.compose.ui.viewinterop.AndroidViewHolder.<init> (AndroidViewHolder.android.kt:99)
androidx.compose.ui.viewinterop.ViewFactoryHolder.<init> (AndroidView.android.kt:332)
androidx.compose.ui.viewinterop.ViewFactoryHolder.<init> (AndroidView.android.kt:323)
androidx.compose.ui.viewinterop.ViewFactoryHolder.<init> (AndroidView.android.kt:342)
androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke (AndroidView_android.kt:275)
androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke (AndroidView_android.kt:274)
androidx.compose.runtime.changelist.Operation$InsertNodeFixup.execute (Operation.kt:585)
androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations (Operations.kt:310)
androidx.compose.runtime.changelist.FixupList.executeAndFlushAllPendingFixups (FixupList.java:50)
androidx.compose.runtime.changelist.Operation$InsertSlotsWithFixups.execute (Operation.kt:552)
androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations (Operations.kt:310)
androidx.compose.runtime.changelist.ChangeList.executeAndFlushAllPendingChanges (ChangeList.kt:81)
androidx.compose.runtime.CompositionImpl.applyChangesInLocked (Composition.kt:984)
androidx.compose.runtime.CompositionImpl.applyChanges (Composition.kt:1013)
androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke (Recomposer.java:685)
androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke (Recomposer.java:585)
androidx.compose.ui.platform.AndroidUiFrameClock$withFrameNanos$2$callback$1.doFrame (AndroidUiFrameClock.android.kt:41)
androidx.compose.ui.platform.AndroidUiDispatcher.performFrameDispatch (AndroidUiDispatcher.java:109)
androidx.compose.ui.platform.AndroidUiDispatcher.access$performFrameDispatch (AndroidUiDispatcher.java:41)
androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.doFrame (AndroidUiDispatcher.android.kt:69)
android.view.Choreographer$CallbackRecord.run (Choreographer.java:1317)
android.view.Choreographer$CallbackRecord.run (Choreographer.java:1327)
android.view.Choreographer.doCallbacks (Choreographer.java:985)
android.view.Choreographer.doFrame (Choreographer.java:911)
android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1302)
android.os.Handler.handleCallback (Handler.java:942)
android.os.Handler.dispatchMessage (Handler.java:99)
android.os.Looper.loopOnce (Looper.java:201)
android.os.Looper.loop (Looper.java:288)
android.app.ActivityThread.main (ActivityThread.java:7918)
java.lang.reflect.Method.invoke (Method.java)
com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:548)
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:942)

ristar
New Participant
3 replies
Forum|Forum|7 months ago
April 3, 2025

We have same crash, top in crashlytics
By breadcrumbs all crashes are after intercom screen opening
Please take a look

Fatal Exception: java.lang.IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
at android.view.ViewGroup.addViewInner(ViewGroup.java:5476)
at android.view.ViewGroup.addView(ViewGroup.java:5285)
at android.view.ViewGroup.addView(ViewGroup.java:5225)
at android.view.ViewGroup.addView(ViewGroup.java:5197)
at androidx.compose.ui.viewinterop.AndroidViewHolder.<init>(AndroidViewHolder.android.kt:99)
at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:332)
at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:323)
at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:342)
at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:275)
at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:274)
at androidx.compose.runtime.changelist.Operation$InsertNodeFixup.execute(Operation.kt:585)
at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
at androidx.compose.runtime.changelist.FixupList.executeAndFlushAllPendingFixups(FixupList.java:50)
at androidx.compose.runtime.changelist.Operation$InsertSlotsWithFixups.execute(Operation.kt:552)
at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
at androidx.compose.runtime.changelist.ChangeList.executeAndFlushAllPendingChanges(ChangeList.kt:81)
at androidx.compose.runtime.CompositionImpl.applyChangesInLocked(Composition.kt:984)
at androidx.compose.runtime.CompositionImpl.applyChanges(Composition.kt:1013)
at androidx.compose.runtime.Recomposer.composeInitial$runtime_release(Recomposer.kt:1150)
at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3876)
at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3876)
at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3876)
at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3876)
at androidx.compose.runtime.CompositionImpl.composeInitial(Composition.kt:649)
at androidx.compose.runtime.CompositionImpl.setContentWithReuse(Composition.kt:641)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcomposeInto(SubcomposeLayout.kt:518)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:488)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:479)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(LayoutNodeSubcompositionsState.java:463)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$Scope.subcompose(SubcomposeLayout.kt:895)
at androidx.compose.foundation.lazy.layout.LazyLayoutMeasureScopeImpl.measure-0kLqBqw(LazyLayoutMeasureScope.kt:125)
at androidx.compose.foundation.lazy.LazyListMeasuredItemProvider.getAndMeasure-0kLqBqw(LazyListMeasuredItemProvider.kt:55)
at androidx.compose.foundation.lazy.LazyListMeasuredItemProvider.getAndMeasure-0kLqBqw$default(LazyListMeasuredItemProvider.kt:49)
at androidx.compose.foundation.lazy.LazyListMeasureKt.measureLazyList-x0Ok8Vo(LazyListMeasure.kt:214)
at androidx.compose.foundation.lazy.LazyListKt$rememberLazyListMeasurePolicy$1$1.invoke-0kLqBqw(LazyList.kt:326)
at androidx.compose.foundation.lazy.LazyListKt$rememberLazyListMeasurePolicy$1$1.invoke(LazyList.kt:183)
at androidx.compose.foundation.lazy.layout.LazyLayoutKt$LazyLayout$3$2$1.invoke-0kLqBqw(LazyLayout.kt:119)
at androidx.compose.foundation.lazy.layout.LazyLayoutKt$LazyLayout$3$2$1.invoke(LazyLayout.kt:112)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$createMeasurePolicy$1.measure-3p2s80s(SubcomposeLayout.kt:725)
at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:135)
at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier.measure-3p2s80s(GraphicsLayerModifier.kt:646)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:188)
at androidx.compose.foundation.layout.FillNode.measure-3p2s80s(Size.kt:699)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:188)
at androidx.compose.foundation.layout.PaddingValuesModifier.measure-3p2s80s(Padding.kt:472)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:188)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:316)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:315)
at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:2441)
at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:502)
at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:258)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:133)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:113)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.java:1782)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.java:40)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:696)
at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release(LayoutNode.kt:1222)
at androidx.compose.ui.node.MeasureAndLayoutDelegate.doRemeasure-sdFAvZA(MeasureAndLayoutDelegate.kt:367)
at androidx.compose.ui.node.MeasureAndLayoutDelegate.measureAndLayout-0kLqBqw(MeasureAndLayoutDelegate.kt:463)
at androidx.compose.ui.platform.AndroidComposeView.measureAndLayout-0kLqBqw(AndroidComposeView.android.kt:1280)
at androidx.compose.ui.node.LayoutNode.forceRemeasure(LayoutNode.kt:1296)
at androidx.compose.foundation.lazy.LazyListState.onScroll$foundation_release(LazyListState.java:456)
at androidx.compose.foundation.lazy.LazyListState$scrollableState$1.invoke(LazyListState.kt:229)
at androidx.compose.foundation.lazy.LazyListState$scrollableState$1.invoke(LazyListState.kt:229)
at androidx.compose.foundation.gestures.DefaultScrollableState$scrollScope$1.scrollBy(ScrollableState.kt:184)
at androidx.compose.foundation.lazy.layout.LazyAnimateScrollKt$animateScrollToItem$2$3.invoke(LazyAnimateScroll.kt:191)
at androidx.compose.foundation.lazy.layout.LazyAnimateScrollKt$animateScrollToItem$2$3.invoke(LazyAnimateScroll.kt:174)
at androidx.compose.animation.core.SuspendAnimationKt.doAnimationFrame(SuspendAnimation.kt:361)
at androidx.compose.animation.core.SuspendAnimationKt.doAnimationFrameWithScale(SuspendAnimation.kt:339)
at androidx.compose.animation.core.SuspendAnimationKt.access$doAnimationFrameWithScale(SuspendAnimation.kt:1)
at androidx.compose.animation.core.SuspendAnimationKt$animate$9.invoke(SuspendAnimation.kt:279)
at androidx.compose.animation.core.SuspendAnimationKt$animate$9.invoke(SuspendAnimation.kt:278)
at androidx.compose.animation.core.SuspendAnimationKt$callWithFrameNanos$2.invoke(SuspendAnimation.kt:304)
at androidx.compose.animation.core.SuspendAnimationKt$callWithFrameNanos$2.invoke(SuspendAnimation.kt:303)
at androidx.compose.runtime.BroadcastFrameClock$FrameAwaiter.resume(BroadcastFrameClock.java:42)
at androidx.compose.runtime.BroadcastFrameClock.sendFrame(BroadcastFrameClock.kt:76)
at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:592)
at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:585)
at androidx.compose.ui.platform.AndroidUiFrameClock$withFrameNanos$2$callback$1.doFrame(AndroidUiFrameClock.android.kt:41)
at androidx.compose.ui.platform.AndroidUiDispatcher.performFrameDispatch(AndroidUiDispatcher.java:109)
at androidx.compose.ui.platform.AndroidUiDispatcher.access$performFrameDispatch(AndroidUiDispatcher.java:41)
at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.doFrame(AndroidUiDispatcher.android.kt:69)
at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1402)
at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1413)
at android.view.Choreographer.doCallbacks(Choreographer.java:1012)
at android.view.Choreographer.doFrame(Choreographer.java:938)
at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1387)
at android.os.Handler.handleCallback(Handler.java:958)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:205)
at android.os.Looper.loop(Looper.java:294)
at android.app.ActivityThread.main(ActivityThread.java:8376)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:640)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:982)

Maxime Bordeau
New Participant
1 reply
Forum|Forum|7 months ago
April 11, 2025

Hello, we have the same crash, pretty much the exact same stacktrace as the 2 previous comments.

We have had this crash since we updated to the latest version: https://github.com/intercom/intercom-android/releases/tag/15.15.0.

Is there any update on it or has anyone found a workaround ?

Thank you

ristar
New Participant
3 replies
Forum|Forum|7 months ago
April 11, 2025

Hello, we have the same crash, pretty much the exact same stacktrace as the 2 previous comments.

We have had this crash since we updated to the latest version: https://github.com/intercom/intercom-android/releases/tag/15.15.0.

Is there any update on it or has anyone found a workaround ?

Thank you

same, after 15.15.0

Thompson, Mark
New Participant
1 reply
Forum|Forum|5 months ago
June 10, 2025

We are having similar crash, maybe identical, with Android version 15.16.1. I cannot upgrade to Intercom 16.x since we’re not able to upgrade to targertSdk 35 just yet.

          Fatal Exception: java.lang.IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
       at android.view.ViewGroup.addViewInner(ViewGroup.java:5477)
       at android.view.ViewGroup.addView(ViewGroup.java:5296)
       at android.view.ViewGroup.addView(ViewGroup.java:5236)
       at android.view.ViewGroup.addView(ViewGroup.java:5208)
       at androidx.compose.ui.viewinterop.AndroidViewHolder.<init>(AndroidViewHolder.android.kt:99)
       at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:332)
       at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:323)
       at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:342)
       at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:275)
       at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:274)
       at androidx.compose.runtime.changelist.Operation$InsertNodeFixup.execute(Operation.kt:585)
       at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
       at androidx.compose.runtime.changelist.FixupList.executeAndFlushAllPendingFixups(FixupList.kt:50)
       at androidx.compose.runtime.changelist.Operation$InsertSlotsWithFixups.execute(Operation.kt:552)
       at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
       at androidx.compose.runtime.changelist.ChangeList.executeAndFlushAllPendingChanges(ChangeList.kt:81)
       at androidx.compose.runtime.CompositionImpl.applyChangesInLocked(Composition.kt:984)
       at androidx.compose.runtime.CompositionImpl.applyChanges(Composition.kt:1013)
       at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:685)
       at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:585)
       at androidx.compose.ui.platform.AndroidUiFrameClock$withFrameNanos$2$callback$1.doFrame(AndroidUiFrameClock.android.kt:41)
       at androidx.compose.ui.platform.AndroidUiDispatcher.performFrameDispatch(AndroidUiDispatcher.android.kt:109)
       at androidx.compose.ui.platform.AndroidUiDispatcher.access$performFrameDispatch(AndroidUiDispatcher.android.kt:41)
       at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.doFrame(AndroidUiDispatcher.android.kt:69)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1299)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1309)
       at android.view.Choreographer.doCallbacks(Choreographer.java:923)
       at android.view.Choreographer.doFrame(Choreographer.java:847)
       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1283)
       at android.os.Handler.handleCallback(Handler.java:942)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:226)
       at android.os.Looper.loop(Looper.java:313)
       at android.app.ActivityThread.main(ActivityThread.java:8762)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:604)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)

Jacek Szmelter
Connector
5 replies
Forum|Forum|4 months ago
July 10, 2025

Hello,

Is there any updates on this ?
When is this going to be fixed ?

Jacek Szmelter
Connector
5 replies
Forum|Forum|4 months ago
July 10, 2025

@Racheal can you give any updates on this ?
In here you can even have suggested fix:

ristar
New Participant
3 replies
Forum|Forum|3 months ago
July 19, 2025

Same question, do you have any updates? We have a lot of those crashes on production
@Racheal

Sean M
Intercom Team
31 replies
Answer
Forum|Forum|4 days ago
November 7, 2025

Hi all, Seán here from the Intercom engineering support team 👋

This issue appears to have been resolved but wanted to reach out here and check just in case some are experiencing this on the latest version of the SDK?

Join the Intercom Community 🎉

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