It seems that the new Intercom SDK is not working on Android Lollipop as there’s no minSdkVersion field in the ApplicationInfo class. This happened after the DeviceUtils.getAppMinSdkVersionVersion method was added in 15.6.2.Fatal Exception: java.lang.NoSuchFieldError: No instance field minSdkVersion of type I in class Landroid/content/pm/ApplicationInfo; or its superclasses (declaration of 'android.content.pm.ApplicationInfo' appears in /system/framework/framework.jar) at io.intercom.android.sdk.utilities.commons.DeviceUtils.getAppMinSdkVersionVersion(DeviceUtils.java:32) at io.intercom.android.sdk.metrics.MetricTracker.<init>(MetricTracker.java:608) at io.intercom.android.sdk.metrics.MetricTracker.<init>(MetricTracker.java:597) at io.intercom.android.sdk.Injector.getMetricTracker(Injector.java:249) at io.intercom.android.sdk.Injector.getOverlayPresenter(Injector.java:272) at io.intercom.android.sdk.Injector.getResetManager(Injector.java:325) at io.intercom.android.sdk.Injector.getLifecycleTracker(Injector.java:303) at io.intercom.android.sdk.Injector.initWithAppCredentials(Injector.java:131) at io.intercom.android.sdk.Intercom$Companion.create(Intercom.kt:1125) at io.intercom.android.sdk.Intercom$Companion.initialize(Intercom.kt:1038) at ...

Hey @bartj👋 Due to the nature ofthis,I’m going to pass this over to the team to take further action on this issue for you.

We are seeing the same thing.https://developer.android.com/reference/android/content/pm/ApplicationInfo#minSdkVersionWas not added until API 24, so this is obviously not usablein “Intercom for Android supports API 21 and above.” as stated.

Intercom SDK 15.6.2 crash on Android 5 (SDK 21)

Intercom SDK 15.6.2 crash on Android 5 (SDK 21) | Community

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