[iOS] App crashes when user presses & holds a message | Community
Skip to main content
Answered

[iOS] App crashes when user presses & holds a message

  • October 12, 2023
  • 2 replies
  • 232 views

Our React Native app is crashing when users press and hold on any message visible on the chat screen. So far we have only had reports from iOS 17+.

We are using this  package.

React Native version: 0.72.5

intercom-react-native : 5.3.1

 

Please let me know if there is anything else I can provide to help. 

Best answer by Racheal

Hey @jameskenyon Racheal from the support engineer team here👋 

 

These types of issues are best handled 1:1. I’ll forward this conversation into our support team to help you out!

2 replies

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • Answer
  • October 16, 2023

Hey @jameskenyon Racheal from the support engineer team here👋 

 

These types of issues are best handled 1:1. I’ll forward this conversation into our support team to help you out!


Forum|alt.badge.img
  • Connector
  • October 25, 2023

It seems that this issue was fixed in version 6.0.0:

https://github.com/intercom/intercom-react-native/releases/tag/6.0.0