We are facing following issue in our iOS Native app:
When the app is closed and the user clicks on the Intercom’s Push Notification, the app opens up but the chat/post opens momentarily and closes. This only happens when the app is closed and notification is clicked, it works fine if the app is in the background/active state.
In our case when the app is opened via Push Notification in the app's closed state, main view get refreshed after data fetching.
I have done all the Push Notification configuration as per the doc: https://developers.intercom.com/installing-intercom/ios/push-notifications
We are using iOS SDK Intercom version: 17.1.2
Similar kind of issue was resolved by our Android Team by using Intercom.client().handlePushMessage() . However, such a method does not exist in the iOS Intercom SDK.
