[React Native - iOS] Bug report: opening a deep link from within a conversation doesn't close the modal

Question

Current behavior:When tapping a deep link from within a conversation inside of the Intercom messenger, the modal is not closed, but the navigation is still happening in the background. Expected behavior:When tapping a deep link from within a conversation inside of the Intercom messenger, the Intercom modal should close, and the app should handle the navigation. Notes:This issue was not happening on version 5.1.2.It’s affecting only iOS.Tested on the following versions:https://github.com/intercom/intercom-react-native/releases/tag/5.3.1https://github.com/intercom/intercom-react-native/releases/tag/6.1.0

Hugo Alvares · Accepted Answer

Thank you for reaching out. It seems this issue was fixed in the latest SDK release:https://github.com/intercom/intercom-react-native/releases/tag/6.2.0

Jacob Cox · Answer

Hi there @Hugo Alvares!This type of issue is best looked into by our Support team. I’ll send your question over to them. They will reach back out to you for more information via the email address that you signed up with. Just for future reference, you can always reach out Support team via the Messenger in your Intercom workspace or by writing into team@intercom.io!

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