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I'm using intercom android 7.2.0 (also tested 8.1.0 and it is the same) and I have a strange issue: the first time I run my application, when I try to use the messaging, intercom didn't start correctly, but it works fine if I close the application and start it again. From my side, it appears like a service is not starting/connecting the first time the app is run. Do this behaviour rings any bell to you? Oh, and this is important: I've just migrated my app to androidX. Intercom was working fine before the migration, when I was using the support libraries.Any advice? This is what I see in the first run: the user is registered correctly, and the event log is working as expectedbut no messaging is available until I restart the app. If I restart now, the conversation loads correctly

I'm trying to use the api to create an export job. I'm using ver 2.2. Getting a response of "Requested resource is not available in current API version" when posting to https://api.intercom.io/export/messages/data?created_at_after=1596240000&created_at_before=1599586872 I confirmed the api key is working by doing a contact call and got the expected result. This is my first time using Intercom, so if someone can shed some light for me here it would be most appreciated.

Really appreciate any simple additions to help us get more use out of Intercom.  www.meddyteddy.com Sincerely, Meddy http://www.meddyteddy.com

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I'm building an app using the Canvas Kit. What's the difference between a card and a canvas?

I am building an Intercom app, but I don't yet have any live URL to POST to. Is there any workaround for this?

Can I pass my access token to Intercom's API using Python?

I feel that a reply time of at least one day, is way to big for a company that provides a tool for support. We rely on Intercom and if we have an issue, affecting the support we can offer our customers that is crucial and needs a much faster resolution. As a follow up, what will be Intercoms target time of response to their clients in the next 3-6 months?

Which topics should I add when posting in a Group?

I've seen someone post inappropriate content in Interconnected, how do I flag this with moderators?

When our team was reviewing Intercom, our contact told us that it was possible to install 2 apps on one Workspace. We have 2 apps (for both iOS and Android). Do we use the same API for both apps?

How do I log in to Intercom's Community Forum, Interconnected?

I want to delete my user account in Interconnected, how can I do this?

What is Interconnected?

When I signed up, I got an auto-generated nickname. How do I change my screen name in Interconnected?

What is the Bookmarks section for, and how do I add content to this section?

I saw that there are community levels within Interconnected. How many levels are there?

How can I earn points in Interconnected and move up the community levels?

Messenger TipsProbably obvious and a well known approach but we rely on the Messenger message types to drive engagement for diff types of messages; Chat: when we want to get customers to engage to pick up a convo and drive adoption - now partnered with reso-bots and FAQ answers. Posts: when we generally do not want responses but want to drive action or share info Badge; Low priority (not time sensitive) and impact (no action or impact to services) engagement that is shared as an FYI - the benefit of these is they can queue up and increase count and can be opened later. This allows for ongoing and continuous engagement without impacting customer journey  Snippet; Low/Medium priority, and impact where action is required - where part of the message is visible with indicators of what to do so attention is grabbed. Often paired with event or page targeting Show Full; When there is high priority and impact, immediate action or attention required - often partnered with large format to take ov

My integration with Facebook isn’t working, what can I do to fix it?

I can’t connect Intercom to Salesforce using the app, what’s wrong?