If you have to Install Intercom on 2 apps, do you use the same API for both apps?

  • 31 August 2020
  • 3 replies

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When our team was reviewing Intercom, our contact told us that it was possible to install 2 apps on one Workspace. We have 2 apps (for both iOS and Android). Do we use the same API for both apps?


Best answer by Eric Fitz 1 September 2020, 14:33

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Hey @autumn​, you'll install Intercom using our iOS SDK and Android SDK using the same app_ID.


Your app_ID is linked to your Intercom workspace.


If you're then making calls to our API, then you will do this for both apps.

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Thank you! This was super helpful.

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Glad that I could help! 😁