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How do I design a Product Tour when my website has dynamic fields?

  • December 20, 2022
  • 1 reply
  • 67 views

How do I design a Product Tour when my website has dynamic fields?
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1 reply

  • Employee
  • 328 replies
  • December 22, 2022

Hey @vivek r! When you’re building your tour, and you select an element for a pointer message, we use a library called Finder to generate a unique CSS selector. We then use this selector to identify the element on the page to point a step at.

 

This works well for pages/products which are relatively static, however, it is sensitive to change, meaning that the CSS selectors generated by Finder may not continue to work after the page/product has been updated.

 

We have a helpful article here that explains this deeper and what can be done if this is the case.

 

 


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