Hey @vivek r! When you’re building your tour, and you select an element for a pointer message, we use a library called Finder to generate a unique CSS selector. We then use this selector to identify the element on the page to point a step at.

This works well for pages/products which are relatively static, however, it is sensitive to change, meaning that the CSS selectors generated by Finder may not continue to work after the page/product has been updated.

We have a helpful article here that explains this deeper and what can be done if this is the case.