The Product tour allows me to assign a pointer to a pop up field that has text fields to fill in. When testing, the fields do not let us enter the information and shows the “Next” button blurred out. I have tried other types of pointers to see if we can get around this issue but unfortunately, the ‘Fill out Field’ pointer is the best use for this case.
In depth Explanation:
- This occurs on a pop up
- We have adjusted the focus trapping to allow us to point to the fields and we can add pointers for buttons in the fields
- During the preview testing, it does not allow text to be entered in on the fields
- The Pointer dialogue displays correctly with the correct text but it shows the “next” button which is greyed out and cannot be pressed
- I doublechecked to make sure that the pointer was indeed set to ‘Fill in the blank’ and it is.
Thank you for any feedback that you can provide.
Best answer by Jacob CoxView original