Skip to main content
Answered

"Save" button not showing

  • June 15, 2023
  • 1 reply
  • 70 views

Once I create my product tour, I cannot makes content/word edits, because there is no save button! It might be because I have it pointing at an element to click, so once I select that step, it pushes to the next page, not allowing me to “save” my edits on that step. Can I suggest a “save and continue” button to capture that pages changes?

Best answer by Jacob Cox

Hi @Courtni Adams !

It’s hard to say what you should do without more context and screenshots to see what you’re talking about. When I’m working on a tour I can add a step and click ‘Done’ 👇

That then opens up a new banner at the bottom of the Tour builder that allows me to ‘Save and close’ 👇

That then takes me back to the Tour’s Edit menu where I can set up my Audience Rules and scheduling and Save that data as well 👇

Is that not what you’re seeing? If not, can you send along what your sequence of actions are along with some screenshots of what you’re seeing?

View original
Did this topic help you find an answer to your question?

1 reply

Jacob Cox
Intercom Team
Forum|alt.badge.img+5
  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • June 17, 2023

Hi @Courtni Adams !

It’s hard to say what you should do without more context and screenshots to see what you’re talking about. When I’m working on a tour I can add a step and click ‘Done’ 👇

That then opens up a new banner at the bottom of the Tour builder that allows me to ‘Save and close’ 👇

That then takes me back to the Tour’s Edit menu where I can set up my Audience Rules and scheduling and Save that data as well 👇

Is that not what you’re seeing? If not, can you send along what your sequence of actions are along with some screenshots of what you’re seeing?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings