20+ powerful updates. Happy customers. Efficient support teams.

🎉It’s our biggest launch ever! Today, we’re excited to release 20+ new features across Inbox, Messenger, and Reporting to help you scale amazing support to more customers– all while improving team efficiency.

With our biggest launch ever, you no longer have to choose between great conversational support for your customers, or an efficient team. Now, you can have both.

📥 Efficiently manage complex conversations with advanced ticketing workflows

Automate 4X as many tasks as before with powerful new rules

💬 Respond in real-time, or on your own time with a more flexible messenger

📊 Get the insights you need with robust, new reports and industry-standard metrics

Learn more about the 20+ support features, and let us know what’s going to be most helpful for your team in the comments.