Here's a roundup of September's product changes, big and small, so you never miss an update!
- 🤖 Customize Resolution Bot’s quick reply buttons and more for a better customer experience
- 🚀 Use Salesforce record types to create cases in Intercom
- 📥 Control who can import customer data in Intercom
- 🔎 Search or browse Articles directly from the Messenger to drive better self-serve support