Here's a roundup of September's product changes, big and small, so you never miss an update!
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- 🤖 Customize Resolution Bot’s quick reply buttons and more for a better customer experience
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- 🚀 Use Salesforce record types to create cases in Intercom
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- 📥 Control who can import customer data in Intercom
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- 🔎 Â Search or browse Articles directly from the Messenger to drive better self-serve support
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