💡 See the latest Product Updates:
✓See who created conversations and tickets 👀
✓ Trigger a Workflow on conversation assignment changes✨
✓ Tracker tickets can now be used in Workflows and a more intuitive ticket workflow set-up 💡
✓Your Intercom reporting data is now organized into various reporting datasets. 🚀
✓You can now link items in bulk to a Tracker ticket, instead of having to manually link them one by one. 💪
✓Introducing a New Chart Drill-In Feature for Enhanced Analysis Help Center Settings navigation has been updated!⚡️
✓ Fin now asks smarter clarifying questions in customer conversations 🎯
✓ You can now choose how Fin shows up when a customer starts a conversation 🎉
✓You can now include any reusable workflow as part of a Custom Answer—making it faster than ever to build great automations. 🪄
✓Automatically convert your conversations into tickets 🎟️
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/07edd06e-1b49-4ead-9abd-8215211b64be.gif)