New at Intercom- June

New at Intercom- June

💡 See the latest Product Updates:

✓ Gain deeper insights into your data with our new chart visualization options in Custom Reports 📊

✓ We have introduced new Email predicates so that you can better target your email automations. 📌

✓ Phone Outbound Calling: Now Even Better ☎️

✓ Fin AI Copilot - your personal AI assistant for agents in the Inbox is now available for all 🚀

✓ Introducing the Knowledge Hub: a modern, centralized knowledge management system that makes it easy to manage, optimize, and configure all of the content that powers human agents, AI Agents, and self-serve support. 👀


✓ All customers now have access to Fin over Email regardless of the plan they are on! 🤩

✓ Measure customer satisfaction for Chatbots 🤖


✓ With Fin AI Agent, you are now able to choose to collect more information when a customer asks to speak to the team. ✨

✓ We have made two new improvements to Custom Answers💪  


✓ We have introduced two new improvements to language detection for our automation products – Fin AI and Workflows. ⚡️


Instant resolutions with Fin AI Agent — now on Email 📩

Enhance your Phone customer experience with Callbacks 🎯

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