See the latest Product Updates:
✓ Gain deeper insights into your data with our new chart visualization options in Custom Reports
✓ We have introduced new Email predicates so that you can better target your email automations.
✓ Phone Outbound Calling: Now Even Better
✓ Fin AI Copilot - your personal AI assistant for agents in the Inbox is now available for all
✓ Introducing the Knowledge Hub: a modern, centralized knowledge management system that makes it easy to manage, optimize, and configure all of the content that powers human agents, AI Agents, and self-serve support.
✓ All customers now have access to Fin over Email regardless of the plan they are on! 🤩
✓ Measure customer satisfaction for Chatbots
✓ With Fin AI Agent, you are now able to choose to collect more information when a customer asks to speak to the team.
✓ We have made two new improvements to Custom Answers.
✓ We have introduced two new improvements to language detection for our automation products – Fin AI and Workflows.