Save time with our new powerful and flexible rules system! 🚀

✅️ Create and manage all your rules from a single place

✅️ Trigger rules on a wide set of events and conditions, like re-assigning conversations when a teammate hasn’t replied or when a question comes in outside of your office hours

✅️ Use a single rule to complete multiple actions like prioritizing, tagging and assigning a conversation to the right team in one go

Learn more about how the new Rules work here and head to your Inbox > Automation > Rules to check out the feature.