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Strategies for Fetching Massive Amounts of Data from Intercom via API

  • April 11, 2023
  • 1 reply
  • 142 views

Hello everyone,

I'm working on a project that requires exporting/fetching millions of records from Intercom using the API. I've tried using the existing endpoints for exporting data, such as /users or /companies, but the response time is extremely slow and it times out before all the data can be retrieved.

I've also looked into the pagination and rate limits set by the API, but I'm still having trouble exporting large amounts of data efficiently. Ideally, I'd like to be able to fetch the data in bulk and avoid hitting the rate limits.

Has anyone else encountered this issue and found a solution for exporting large amounts of data from Intercom via the API? Are there any best practices or third-party tools that can be used for this purpose?

I'd appreciate any insights or advice on how to handle this. Thank you!🙏

Best answer by sharleen

There is a beta for the data exports to Amazon s3, maybe this will work for you?

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  • April 12, 2023

There is a beta for the data exports to Amazon s3, maybe this will work for you?


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