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Answered

Creating macro

  • August 18, 2023
  • 1 reply
  • 56 views

Hi, how can I create a macro that allow me to close the ticket in 24hs?

Best answer by Nathan Sudds

@Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

 

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Nathan Sudds
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  • August 18, 2023

@Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

 


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