Why are my leads marked as NOT MATCHED if they capture the NAME and the EMAIL in the previous step. Do they need to stay online for 3 hours to be matched? I used to make this step using MAKE + GMAIL + TALLY and it was almost instantly. I don’t get the novelty of the Series then.
Series: https://app.intercom.com/a/apps/i3tqp94h/outbound/series/281909
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/f74861d4-6c37-4311-95cd-4e7d5cdc0f27.png)