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Answered

CSAT Survey

  • September 22, 2023
  • 1 reply
  • 84 views

hi. can I change the phrase "Rate your conversation" when I close a conversation?

Best answer by Racheal

Hey @Claudio Nuñez Racheal from the support engineer team here👋 

 

At the moment, Intercom does not support the ability to customize that verbiage.  But I totally understand where you're coming from here and I would love to pass this along as a feature request for the product team!

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • September 26, 2023

Hey @Claudio Nuñez Racheal from the support engineer team here👋 

 

At the moment, Intercom does not support the ability to customize that verbiage.  But I totally understand where you're coming from here and I would love to pass this along as a feature request for the product team!


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