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What features does intercom have to make communication more accessible for individuals with disabilities using assistive technology?

  • May 1, 2024
  • 1 reply
  • 83 views

 Assistive technology can make communication more accessible for individuals with disabilities who want to use digital messaging. Some examples below:

 

  • Text-to-Speech (TTS) Software
  • Speech Recognition Software
  • Braille Displays
  • Accessible Messaging Apps
  • Predictive Text and Auto-Correct
  • Audio messaging support

Are there any of the above examples or possibly anything else that Intercom has which can benefit users of assistive technology? 

Best answer by mateusz.leszkiewicz

Hi Deniz Oguz, It’s Mat from the Support Engineering Team πŸ˜€

The Messenger is not completely a WCAG complaint, but we are working towards making it as accessible as possible.
Please reach out to us if you have any feedback that you want to pass on to our Product Team to make it better.

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1 reply

mateusz.leszkiewicz
Intercom Team
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Hi Deniz Oguz, It’s Mat from the Support Engineering Team πŸ˜€

The Messenger is not completely a WCAG complaint, but we are working towards making it as accessible as possible.
Please reach out to us if you have any feedback that you want to pass on to our Product Team to make it better.


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