Is it possible to sort Conversation Attributes in a specific order yet?

Question

We've been making use of the Custom Attributes in the Conversations we have for support contacts. Initially we'd hoped to have them automatically filter out more detailed layers based on preceding options, but that wasn't possible. So, to structure them for our team we put them in a specific order:CategoryActivitySpecificResolutionWhile these appeared in the correct order of the Inbox view, when folks were prompted to use them at closure (we made them mandatory &#128520; )  they appeared out of defined order, alphabetically.  After much trial and error, and as that couldn't be fixed, we ended up making them:1 Category2 Activity3 Specific4 ResolutionMy question is, is this still the case? I'd rather not mess with live data to confirm! :)

Adam W · Accepted Answer

Hi @eric f11​. Unfortunately, this appears to still be broken :(

Eric Fitz · Answer

Hey @adam w11​, after some internal testing, I can confirm that these will mimic the order you've set them in in the conversation sidebar - they no longer default to alphabetical order!

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