Can you ignore/block users from sending in personal email addresses?

Question

Hello, to help filter messages from users we would like to know if there is a way to block personal email addresses (gmail, hotmall, yahoo, etc.) so if the person does not send a business email they will be sent to spam or be sent a bot message to provide a valid email. Thanks!

Sam · Accepted Answer

Hi @brianna​! It is not possible natively to filter out personal emails, though this could be achieved with a very simple app that uses the Intercom API to scoop up any users who don't meet your specific domain requirements. If you're familiar with Intercom's easy-to-use API, this is really easy to do.I'm working a solution right now and will follow-up shortly.

Eric Fitz · Answer

Hey @user1030​, have you ever experienced a similar issue to @brianna​?

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