Currently, custom actions are available in the settings to Fin or workflows and helpdesk. We'd like to add actions that are available only in workflows and cannot be accessed through the helpdesk. Separating these two options in the custom action usage setting would be very beneficial.

Separating custom actions between workflows and helpdesk would improve efficiency by allowing targeted actions within workflows without impacting helpdesk functions. This change would offer better control and reduce user confusion in managing automations.

Custom action for workflows only

Custom action for workflows only | Community

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