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Does it cost money to use multiple workspaces in Intercom?

  • November 22, 2021
  • 2 replies
  • 768 views

Does it cost money to use multiple workspaces in Intercom?

Best answer by Eric Fitz

Hey @james c13​, if you're planning on using any of our paid features in your new workspaces, you'll require a separate subscription for each one. Would your new workspaces be customer-facing, or for test purposes?

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2 replies

Eric Fitz
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  • Employee
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  • November 25, 2021

Hey @james c13​, if you're planning on using any of our paid features in your new workspaces, you'll require a separate subscription for each one. Would your new workspaces be customer-facing, or for test purposes?


  • New Participant
  • 1 reply
  • February 21, 2023

Hi @[Eric Fitzgerald]​, in our case we have three environments: dev, staging, and production and a separate app for each. Is it possible to have multiple test workspaces (in our case two) to support both non-prod apps? Also in terms of permission levels, can we setup a user so that they can only access test workspaces?


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