Does it cost money to use multiple workspaces in Intercom? | Community
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Does it cost money to use multiple workspaces in Intercom?

  • Nov 22, 2021 7:49 PM UTC
  • 2 replies
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Does it cost money to use multiple workspaces in Intercom?

Best answer by Eric Fitz

Hey @james c13​, if you're planning on using any of our paid features in your new workspaces, you'll require a separate subscription for each one. Would your new workspaces be customer-facing, or for test purposes?

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    Eric Fitz
    Employee
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    • Eric FitzEmployee
    • Employee
    • Answer
    • Nov 25, 2021 9:46 AM UTC

    Hey @james c13​, if you're planning on using any of our paid features in your new workspaces, you'll require a separate subscription for each one. Would your new workspaces be customer-facing, or for test purposes?

    • Mohammad A
    • New Participant
    • Feb 21, 2023 9:59 PM UTC

    Hi @[Eric Fitzgerald]​, in our case we have three environments: dev, staging, and production and a separate app for each. Is it possible to have multiple test workspaces (in our case two) to support both non-prod apps? Also in terms of permission levels, can we setup a user so that they can only access test workspaces?

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