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Back-office Ticket Template

  • June 25, 2024
  • 1 reply
  • 61 views
C

Can I create a back-office ticket that has a template for required information?

Name:

Phone number:

Email:

Best answer by bernice

Hey @Chad Sullivan 👋  You can create a back-office ticket with required information by creating your Ticket type and adding the required flag to the attributes you wish:

Hope this helps! Let us know if you have any further questions on this🚀

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bernice
Intercom Team
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  • berniceIntercom Team
  • Intercom Team
  • 230 replies
  • Answer
  • July 1, 2024

Hey @Chad Sullivan 👋  You can create a back-office ticket with required information by creating your Ticket type and adding the required flag to the attributes you wish:

Hope this helps! Let us know if you have any further questions on this🚀

B | Technical Support Engineer
mateusz.leszkiewicz
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  • mateusz.leszkiewicz
    mateusz.leszkiewicz

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