Skip to main content
Answered

Intercom Android SDK Crash

S
  • skid45
  • New Participant
  • 2 replies

Hi! I'm using Intercom Android SDK 15.15.0 and i caught a crash. The crash happens if you go from the home screen to an empty chat screen -> start a new chat -> send any message -> quickly go back to the home screen -> and press the "Send message" button before the home screen has updated. This sequence of actions leads to a crash with the following logs:
 

java.lang.IllegalStateException: The specified child already has a parent. You must call removeView() on the child's parent first.
	at android.view.ViewGroup.addViewInner(ViewGroup.java:5601)
	at android.view.ViewGroup.addView(ViewGroup.java:5387)
	at android.view.ViewGroup.addView(ViewGroup.java:5327)
	at android.view.ViewGroup.addView(ViewGroup.java:5299)
	at androidx.compose.ui.viewinterop.AndroidViewHolder.<init>(AndroidViewHolder.android.kt:99)
	at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:332)
	at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:323)
	at androidx.compose.ui.viewinterop.ViewFactoryHolder.<init>(AndroidView.android.kt:342)
	at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:275)
	at androidx.compose.ui.viewinterop.AndroidView_androidKt$createAndroidViewNodeFactory$1$1.invoke(AndroidView.android.kt:274)
	at androidx.compose.runtime.changelist.Operation$InsertNodeFixup.execute(Operation.kt:585)
	at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
	at androidx.compose.runtime.changelist.FixupList.executeAndFlushAllPendingFixups(FixupList.kt:50)
	at androidx.compose.runtime.changelist.Operation$InsertSlotsWithFixups.execute(Operation.kt:552)
	at androidx.compose.runtime.changelist.Operations.executeAndFlushAllPendingOperations(Operations.kt:310)
	at androidx.compose.runtime.changelist.ChangeList.executeAndFlushAllPendingChanges(ChangeList.kt:81)
	at androidx.compose.runtime.CompositionImpl.applyChangesInLocked(Composition.kt:984)
	at androidx.compose.runtime.CompositionImpl.applyChanges(Composition.kt:1013)
	at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:685)
	at androidx.compose.runtime.Recomposer$runRecomposeAndApplyChanges$2$1.invoke(Recomposer.kt:585)
	at androidx.compose.ui.platform.AndroidUiFrameClock$withFrameNanos$2$callback$1.doFrame(AndroidUiFrameClock.android.kt:41)
	at androidx.compose.ui.platform.AndroidUiDispatcher.performFrameDispatch(AndroidUiDispatcher.android.kt:109)
	at androidx.compose.ui.platform.AndroidUiDispatcher.access$performFrameDispatch(AndroidUiDispatcher.android.kt:41)
	at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.doFrame(AndroidUiDispatcher.android.kt:69)
	at android.view.Choreographer$CallbackRecord.run(Choreographer.java:2357)
	at android.view.Choreographer$CallbackRecord.run(Choreographer.java:2368)
	at android.view.Choreographer.doCallbacks(Choreographer.java:1504)
	at android.view.Choreographer.lambda$new$0(Choreographer.java:333)
	at android.view.Choreographer.$r8$lambda$LnXpohGOl-DJFbamCZawNX_OpyU(Unknown Source:0)
	at android.view.Choreographer$$ExternalSyntheticLambda0.run(D8$$SyntheticClass:0)
	at android.os.Handler.handleCallback(Handler.java:997)
	at android.os.Handler.dispatchMessage(Handler.java:111)
	at android.os.Looper.loopOnce(Looper.java:237)
	at android.os.Looper.loop(Looper.java:325)
	at android.app.ActivityThread.main(ActivityThread.java:10361)
	at java.lang.reflect.Method.invoke(Native Method)
	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:635)
	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:961)
	Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.runtime.PausableMonotonicFrameClock@14e49ee, androidx.compose.ui.platform.MotionDurationScaleImpl@4f02e8f, StandaloneCoroutine{Cancelling}@a0d951c, AndroidUiDispatcher@adf3525]

 

Best answer by skid45

I believe I’ve found a solution to this issue. It seems that your code uses the composable function AndroidView. This function is exactly where the problem I described above occurs. To fix the crash, you just need to add a single line that calls the ViewGroup.removeView(view) method. I tested it with WebView, and it works perfectly.

AndroidView(
    modifier = Modifier.fillMaxSize(),
    factory = { context ->
        SomeView(context).also {
            if (it.parent != null) (it.parent as ViewGroup).removeView(it)
        }
    },
)

 

View original
Did this topic help you find an answer to your question?

2 replies

S
  • skid45
  • Author
  • New Participant
  • 2 replies
  • Answer
  • April 13, 2025

I believe I’ve found a solution to this issue. It seems that your code uses the composable function AndroidView. This function is exactly where the problem I described above occurs. To fix the crash, you just need to add a single line that calls the ViewGroup.removeView(view) method. I tested it with WebView, and it works perfectly.

AndroidView(
    modifier = Modifier.fillMaxSize(),
    factory = { context ->
        SomeView(context).also {
            if (it.parent != null) (it.parent as ViewGroup).removeView(it)
        }
    },
)

 

S
  • skid45
  • Author
  • New Participant
  • 2 replies
  • April 28, 2025

Hi Intercom team! Just wondering — do you have any plans to fix this crash in your SDK?

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings