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Answered

Help with Formatting Emails from Intercom

  • March 25, 2025
  • 1 reply
  • 15 views

Hi Intercom friends - we have been using Macros with screenshots of our signatures when replying to emails from Intercom (so that we each have our own instead of sharing one for the domain), but what we are seeing is that if a thread begins to form, the images grow bigger and bigger in the thread and start to overtake the whole screen. Also - the article links get all garbled up. 

Any suggestions for these formatting issues? 

Yours truly.

e the whole page and look super goofy. Any suggestions for this?

 

Best answer by Nathan Sudds

@Danielle Constantine  Hilarious problem, maybe it starts looking like you really want to promote your signatures haha. 

 

 I’m wondering if you know that you can customize the default signature with dynamic data so you can all have your own signatures update dynamically?

See this article here on Customizing the Signature and maybe it will solve this issue for you?  You can add the logo and insert the teammate name etc dynamically. 

 

 

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Nathan Sudds
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@Danielle Constantine  Hilarious problem, maybe it starts looking like you really want to promote your signatures haha. 

 

 I’m wondering if you know that you can customize the default signature with dynamic data so you can all have your own signatures update dynamically?

See this article here on Customizing the Signature and maybe it will solve this issue for you?  You can add the logo and insert the teammate name etc dynamically. 

 

 


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