We'd like to use this to get the email or conversation ID in a link that we can send to our system.
Something like {{ conversation_id }}
I couldn't find these in any documentation - are there any secret ones?
We'd like to use this to get the email or conversation ID in a link that we can send to our system.
Something like {{ conversation_id }}
I couldn't find these in any documentation - are there any secret ones?
Best answer by Roy
@cory b Thanks for clarifying.
1. Why not use Intercom conversation rating feature? (This data links to conversation, team member and also includes in Intercom reports).
2. Have you checked the Surveys & Feedback Apps on the Intercom App Store? Some solutions offer exactly the same flow if you need a more detailed feedback form.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.