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I want to automatically tag a user when they click a button in an outbound email.

  • January 28, 2021
  • 3 replies
  • 208 views

Is there a way to do this?

 

For example, I'd like to send an email out to a certain segment of users prompting them to join our beta testing group.

 

There would be a button in that email that says "Join Beta". When they click that, I'd like that user to be automatically tagged in Intercom so I can create a People segment for them.

 

I feel like there's probably a way to do this, but it isn't obvious to me right now. Any ideas?

Best answer by Roy

Hello @eileen​ ,

 

Q - Is there a way to do this?

A - Yes, it's possible to do that. You can use Series for that.

 

Here's a quick video example for that:

Series _ Platform Test _ Intercom (1)I hope this will be helpful 🦄.

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Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • January 28, 2021

Hello @eileen​ ,

 

Q - Is there a way to do this?

A - Yes, it's possible to do that. You can use Series for that.

 

Here's a quick video example for that:

Series _ Platform Test _ Intercom (1)I hope this will be helpful 🦄.


  • Author
  • Active User
  • 14 replies
  • January 28, 2021

AHHHH genius! That totally makes sense. Thanks so much!


Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5

@roy s11​ @eileen​ not sure if my comment is correct, so you might want to do a test run on that. If you have links to your social media profiles or anything in your email templates and the users click on those they might register as well.


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