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Why can't I search for a tag using the API?

  • March 14, 2022
  • 1 reply
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Hi! 

 

I'm looking at loading a user's conversations and trying to find out if a specific tag is attached to a conversation.

 

I'm using https://developers.intercom.com/intercom-api-reference/reference/search-for-conversationswith v2.4

 

current query on /conversations/search

{ "query": { "operator": "AND", "value": [ { "field": "contact_ids", "operator": "=", "value": "myUserID" }, { "field": "tags_id", "operator": "=", "value": "myTagID" } ] } }

response:

{ "type":"error.list", "request_id":"0003pv47mhfa21qk9k60", "errors":[ { "code":"invalid_field", "message":"tags_id is not a valid search field" }] }

Is the documentation not up to date with the code or the opposite?

Am I doing that wrong?

 

Is there a better way to retrieve conversations flagged with a particular tag?

 

Lemme know if you need further information,

 

Regards,

Nicolas

Best answer by Nicolas C

Problem with the user.... typo:

"field": "tags_id" -> "field": "tag_ids"  

 

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  • March 15, 2022

Problem with the user.... typo:

"field": "tags_id" -> "field": "tag_ids"  

 


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