
π‘ See the latest Product Updates:
- Control your Fin usage with usage notification emails π€
- Simplified Outbound is now live! π₯³
- The State of AI in Customer Service:2023 Report π―
- Enhance your Help Center with custom fonts π
- Introducing 2 New features to make your Help Center homepage more personalised π₯
- 5 New features to better customise your Help Center π
- Enhance articles discovery with Related Articles β‘οΈ
- New Teammate Performance Metrics are now available! π
- Customer-Facing Ticket ID: Your customers can now easily refer to their ticket IDs πͺ
- Teammates can now see metadata [email headers] on all email conversations in the Inbox π¨
- Jira for Tickets app is now available π€©