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Why do some teammates need to authenticate our Slack integration?

  • September 2, 2021
  • 2 replies
  • 23 views
U

We activated the Slack integration and for some users that is working fine but others have to authenticate for some reason and then they get a message that they do not have the permission to change the app installation.

Best answer by Anonymous

Hi @[Lime Leaf 529],

Thanks for raising this issue. This doesn't sound expected. Have you spoken to our support team about this yet? I'd recommend reaching out if so.

Thanks!

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  • Anonymous
  • 0 replies
  • Answer
  • September 5, 2021

Hi @[Lime Leaf 529],

Thanks for raising this issue. This doesn't sound expected. Have you spoken to our support team about this yet? I'd recommend reaching out if so.

Thanks!

L
  • Liam V
  • New Participant
  • 1 reply
  • November 11, 2021

We're having the same issue, was there a resolution for this? Thank you.

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