Hi all! I’m Alex from Lighthouse. I work as a technical support specialist and use Intercom every day to interact with customers. I am one of our help center specialist and automation specialists, so I’m always looking at what new features are coming from Intercom. Excited to learn more and become an expert in all the features that Intercom has to offer! Outside of work, I am a big reader and writer, love to travel, and play board games. My corgi, Daisy, also keeps me busy!
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