The conversation end Webhook only returns the very last message in a conversation in the conversation parts object.
Should it show all parts of a conversation or am I supposed use a separate API call to retrieve all parts of a conversation?
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How can I programatically retrieve all parts of a conversation?
Best answer by Eric Fitz
Hey @danielle m11, to which webhook topic in particular are you referring? Do you mean conversation.admin.closed?
You can make a call to our API to retrieve an individual conversation, here's the endpoint you'll need to call.
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Hey @danielle m11, to which webhook topic in particular are you referring? Do you mean conversation.admin.closed?
You can make a call to our API to retrieve an individual conversation, here's the endpoint you'll need to call.
Yes, I am referring to the conversation.admin.closed Webhook, I expected that it would send all of the conversation parts but I can use the API, thanks!
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