New to the community. 2 years using Intercom but been in the Customer Service space for 20+ years running the front desk for a museum, taking bookings for a traveling theater, and now working in SaaS. Super glad to be here!
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Welcome to the community! 
With such a rich background in customer service across different industries, I'm sure you'll bring some great insights here. Looking forward to learning from your experience! 
Welcome, 
That’s quite the pivot, from museum front desk to SaaS. 2 years in Intercom so far. What was the biggest learning curve for someone new to the SaaS space?
Welcome
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