Hello,
I have a requirement to assign the conversation to the teammate who replied last OR add this teammate to the list of Assignees.
I am wondering if there is a simple way to implement using Intercom workflows rather than API approach.
In the ‘Teammate sends any message’ trigger I am not able to find a dynamic option (current user)
Answered
Assign a conversation to the teammate who replied last
Best answer by Nathan Sudds
Self Assign will assign the conversation to the user if they reply to an unassigned conversation, Is that what you were looking for? Or do you need an option to auto reassign a conversation to another team member if they jump in to reply on a thread that was already being handled by another agent?
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/9083129f-5fc3-4c61-aa53-b64fe5db55af.png)
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