How can I create automatic redirects to a specific command? Currently, I have attempted several methods. I have created two workflows. In one, messages are checked by “Message content is”, “Message content contains”, “Message content contains word”, and if it does, the message is redirected to a specific destination. In the other workflow, a specific field is marked that stores the text "book_here", and if this field is present in a message, it is automatically redirected. However, neither of these methods has worked perfectly.
What is the best approach for me to take to ensure automatic transmission of messages? I have only two ways to determine the messages that need to be reassigned to the specific team - this is the field in the dialog that stores the text "book_here" and the text of the message, which is always the same.